Trade in your device for cash

Search for your device, answer a few quick questions about its condition to get an instant quote. If you're happy with the price, accept the quote, provide your details, and post your device to us. Once we receive and verify it, we'll send your payment.

We use a simple 5-grade system (A to E) based on your device's condition. Grade A is excellent (like new), Grade B has minor wear, Grade C has functional issues or noticeable wear, Grade D has screen problems, and Grade E is for devices that don't power on. You'll answer a short set of yes/no questions and we'll determine the grade for you.

Quotes are valid for 24 hours. Accept within that time to lock in your price; we'll then email you a prepaid Australia Post label, and you'll have 14 days to post your device. If your quote expires, you can request a new one, though prices may have changed.

We email you a prepaid Australia Post label, so postage is on us. Pack your device in a small, rigid box with bubble wrap or scrunched paper so it can't move. If you don't have one, any Post Office sells a small box (BX1) that's the right size. Print the label, attach it to the box and drop it at any Australia Post outlet or street posting box within 14 days. No printer? Show the label on your phone at a Post Office counter and they'll print it for you. Your trade-in reference is printed on the label, so you don't need to add a note.

Keep your lodgement receipt. If Australia Post loses or damages your parcel, we'll lodge a claim and pass on what Australia Post pays for your device, up to $100 under its standard compensation. Your device is your responsibility until it reaches us, so pack it well: Australia Post won't pay a claim if the packaging wasn't adequate.

If our inspection finds the device is in a different condition than described, we'll send you a revised offer. You can accept the new price or request your device back free of charge — no risk to you.

We offer payment via PayID (using your mobile number) or direct bank transfer (BSB + account number). Payment is processed once your device passes our inspection.

Once we receive and inspect your device, payment is typically processed within 3–5 business days.

Yes. Please back up your data, sign out of all accounts (iCloud, Google, Samsung, etc.), and perform a factory reset before shipping. This protects your personal information.

We accept a wide range of smartphones from Apple, Samsung, Google, OPPO, Xiaomi, Huawei, and more. Search for your device above to check if it's in our system.